In force from 2 October 2026
AiKlient is a service that helps independent professionals and small businesses take client bookings through messengers. It provides a booking bot, a web account, a calendar, a client database, reminders and invoice generation.
The service is operated by a private individual registered in the Republic of Latvia. Contact: @aiklient_bot, aiklient.com@gmail.com.
To use the service you register through Telegram. By registering you confirm that you are at least 18 years old and that you act on your own behalf or on behalf of a company you are entitled to represent.
You are responsible for keeping your Telegram account secure and for everything done under your account.
The first month is free. After that the price is 15 euro per month. Payment is made through a link sent by the service; the money goes directly to the operator of the service.
If payment is not received, access is suspended: the bot stops taking bookings and tells your clients so. Your data is kept. Once you pay, access is restored exactly as it was.
A payment already made for the current month is not refunded if you stop using the service before the month ends.
If you are a private individual and do not use the service for business purposes, you may withdraw from the contract within 14 days of your first payment and get your money back. Write to us to do so.
Your clients' data (name, phone number, bookings and, if you choose, email and address) belongs to you. We store and process it on your instructions, as a technical provider. We do not use it for our own purposes, do not pass it to third parties and do not send marketing to your clients.
You are responsible for collecting this data lawfully: informing your clients, obtaining consent where it is required, and answering their requests for deletion. Details are in the privacy policy.
This section has the force of a data processing agreement under Article 28 GDPR and applies for as long as you use the service.
Roles. For your clients' data you are the controller and we are the processor. We process that data only on your instructions and only to operate the service.
Subject matter and duration. Storage and processing of the data needed for bookings: name, phone number, booking history and, if you choose, email and address. Duration: for as long as you use the service, plus 30 days after it ends.
Our obligations. To process data only on your instructions; to keep it confidential; to apply reasonable technical safeguards (encrypted connections, restricted server access, daily backups); to help you answer your clients' requests about their data; to notify you of a breach without undue delay; and to delete the data at your request.
Sub-processors. To operate the service, data passes through external platforms:
By registering you give general authorisation for these sub-processors. We will give at least 14 days' notice before replacing one or adding a new one; if you object, you may stop using the service.
Where data is stored. The server is located in Latvia, in the European Union. The platforms listed above may transfer data outside the EU on the basis of the European Commission's standard contractual clauses.
To resolve technical problems, the operator of the service may log into your account and see its contents, including client data. Every such login is recorded in a log; on request we will show you when it happened and why. It is used only for support and troubleshooting.
The service generates invoices from the details you provide. We are not an accounting service, we are not a party to the settlement between you and your clients, and we do not check whether your details, tax rates or document formats are correct. You are responsible for your documents meeting the requirements of your country.
Payments from your clients go directly to you — the service neither receives nor holds that money.
In case of a breach, access may be suspended without a refund.
We aim to keep the service running around the clock, but we do not guarantee uninterrupted operation. The service depends on Telegram, Meta and other external systems: their outages, rule changes or blocks may affect the bot, and we are not liable for that.
We do not compensate lost profit, lost clients or other indirect damage. Our total liability is limited to the amount you paid for the most recent month.
You may stop using the service at any time — simply do not renew the payment. On your request we will delete your data and your clients' data within 30 days. Backups are deleted within 60 days.
We may change these terms. We will give notice of material changes in the bot or by email at least 14 days in advance. By continuing to use the service after the changes take effect, you accept them.
People who book with you through the bot enter into a relationship with you, not with us. We provide only the technical means of booking and are not responsible for your services, their quality, prices, schedule or settlement with clients. All questions and complaints about the services go to you.
The software, texts, design and the AiKlient logo belong to the operator of the service. You get the right to use the service while your subscription is paid — not the right to copy it, reverse engineer it, resell it, rent it out or build a similar product on it.
The data you enter and your clients' data remain yours.
If a third party — for example your client, a rights holder or a supervisory authority — brings a claim against us because you broke these terms or the law, you reimburse the costs we incur, including reasonable legal costs.
Neither party is liable for failing to perform because of circumstances beyond its control: natural disasters, war, large-scale failures of communications or power supply, acts of authorities, or the blocking or shutdown of the platforms the service runs on. If such circumstances last more than 30 days, either party may end the relationship.
These terms are governed by the law of the Republic of Latvia. Disputes are settled by negotiation and, failing that, in the court at the place of registration of the operator of the service. This does not limit the consumer rights granted to you by the law of your own country.