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Booking app for independent beauty pros in Kazakhstan: clients book themselves on WhatsApp

· 17 min read

A booking app in Kazakhstan has to work in WhatsApp, first and foremost. Almost every young person here uses it: in a 2024 survey of young people, 89.4% used WhatsApp and 24.6% used Telegram. AiKlient takes bookings right in WhatsApp and Telegram chats: the client picks a service, day and time without downloading anything, and the bot itself sends visit reminders and uses AI to answer questions.

The bot, business page and dashboard work in Kazakh, Russian and English; prices are shown in tenge, and you can take prepayments through your own Kaspi Pay. It costs about 7,600 ₸ (€15) a month for the whole salon, and the first month is free, no card needed. Below you’ll find what you get, how to add a booking link to Instagram and 2GIS, and how AiKlient compares with Zapis.kz, DIKIDI, Altegio and EasyWeek.

Why AiKlient works well for beauty pros in Kazakhstan

  • Booking right in WhatsApp and Telegram. Clients book where they already message you: they pick a service, day and time in the chat, with no app and no sign-up. The bot never offers a time that’s already taken, so you’re never double-booked.
  • AI answers clients 24/7 in Russian, Kazakh and English. The bot answers “How much are extensions?”, “Where are you located?” and “Are you open on Saturday?” by itself, using your services, prices, hours and address. When it doesn’t know, it suggests asking you.
  • Reminders at no extra cost. The evening before and 2 hours before the visit (or 3, 4 or 6), the bot messages the client in the same messenger they used to book. You don’t pay separately for messages.
  • Kazakh in the bot, on the page and in the dashboard. There are nine languages in all, including English, and each client picks their own.
  • A business page with booking. aiklient.com/s/your-name: photos of your work, prices, booking right on the page, WhatsApp and Telegram buttons, and a “Directions” block with a 2GIS button. Put the link in your Instagram bio and your 2GIS listing.
  • Prepayments through your own Kaspi Pay. Clients pay you directly, and AiKlient takes no commission.
  • One price for the whole salon. Add as many staff as you like, each with their own schedule. You pay monthly, the first month is free with no card, and there’s no contract.
  • Your clients stay yours. There’s no shared catalogue listing your competitors, you can take your client contacts with you at any time, and data is stored on servers in the EU.

How beauty pros in Almaty and Astana take bookings now

Online booking with a beauty pro in Almaty or Astana often starts with a WhatsApp message. In the analytical report “Youth of Kazakhstan” for 2024, 89.4% of respondents used WhatsApp, 79.8% Instagram, 63.9% TikTok and 24.6% Telegram. Instagram serves as the shop window: in late 2025, Instagram’s ad audience in Kazakhstan was 13.1 million people, or 62.7% of the population (DataReportal).

You can see where clients look for a pro in the Yandex search suggestions we collected for Almaty and Astana on 18 October 2026. Searching in Russian, people look for a manicure in Astana on 2GIS, on OLX or nearby, and for lash extensions in Almaty on Instagram. Clients find a pro on Instagram, 2GIS or OLX, and most often message them on WhatsApp.

As long as bookings go through your personal chats, everything rests on you: replying between clients, finding a free slot in your notebook, remembering to send a reminder the day before. A client who messages you at 11 pm waits until morning for a reply. The bot takes this work off your hands and replies right away.

How clients book via WhatsApp

You set up WhatsApp booking in your dashboard under “Bot → WhatsApp”: switch on “Booking via WhatsApp” and you get a link for clients. A client taps it and WhatsApp opens with a ready-made message, so all they have to do is send it. From there, the bot handles the booking on its own:

  • Offers free slots. It takes into account the length of the service, your working hours and slots that are already booked.
  • Doesn’t ask for a phone number: in WhatsApp, the client’s number is already visible.
  • Sends you every booking. The notification arrives in Telegram. If you signed in with Google and haven’t linked Telegram, it comes by email. You confirm the booking with a button or in the dashboard, and the client finds out in the chat straight away.
  • Answers questions. When a client types a question, AI reads it and answers from your own data: services, prices, working hours, address and your “About” text. If the answer isn’t there, the bot doesn’t make one up; it suggests asking you. The booking itself goes step by step: the client picks from ready-made options, so the time can’t get mixed up.
  • Sends reminders the evening before, after 5 pm your time, and 2 hours before the start, for bookings you’ve confirmed.
  • Lets clients cancel under “📋 My bookings”: the slot frees up and you get a notification.
  • Invites clients back and asks for reviews, if you turn this on. After 4–12 weeks the bot lets the client know it’s time to book again, and after the visit it sends a link to your reviews, for example your 2GIS listing.

You don’t pay separately for WhatsApp messages: they’re included in the subscription.

You don’t need Telegram for WhatsApp booking. If you want to take bookings there too, connect your own Telegram bot: it takes about five minutes in @BotFather.

To see what it looks like for the client, open the nail tech’s demo page (opens in a new tab): it has a WhatsApp button.

A client opened the demo salon’s link and sent the ready-made message with the code; the bot asks for a language and shows a numbered menuThe bot on WhatsApp lists the days in two columns and the free times three to a row; the client replies with a numberThe bot replies “✅ You’re booked” with the pro’s name and the booking number, followed by the numbered menu

As an independent pro, you don’t need a separate booking app to install: clients don’t download anything, and the dashboard opens in your phone’s browser.

Instagram bio

Instagram lets you add up to five links to your profile. You do this in the app:

  1. Open your profile and tap “Edit profile”.
  2. Tap “Links”, add an external link and paste the address.
  3. Tap “Done”.

Add two links: your business page at aiklient.com/s/your-name and your WhatsApp booking link. The page has prices, photos, a booking form and messenger buttons, and the WhatsApp link opens a chat with the bot straight away. If your bio already has a link-in-bio page such as Taplink, add a “Book now” button to it that links to your page.

Your 2GIS listing

2GIS is a map and business directory in one, and people use it to find pros nearby. Adding a business to 2GIS is free: you fill in a form for company representatives, and within three working days 2GIS calls you back to check the details.

You manage the listing in the free company account at account.2gis.com: there you can change your phone number and opening hours, upload photos, handle reviews and add a website. Put your business page link in the website field: clients will follow it and book on the page or on WhatsApp.

What else you can link to 2GIS:

  • Reviews. Under “Bot → Reminders”, the “Review link” field accepts any link, for example to your 2GIS listing. Turn on “Ask for feedback”, and about three hours after the visit starts, the client gets a request to leave a review, with the link.
  • Directions. Add your address to your business page and paste the link to your 2GIS listing into the “Map link” field. A “2GIS” button appears in the “Directions” block, next to Google Maps and Waze.

A pro’s page on AiKlient, “Contacts” block: an address in Almaty’s Samal-2 microdistrict and a “Directions” row with “2GIS”, “Google Maps” and “Waze” buttons

Kazakh language: bot, page and dashboard

AiKlient’s bot, business page and dashboard all work in Kazakh. The client picks a language in the bot menu, and the AI answers in that language. There are nine languages in all: Kazakh, Russian, English, Latvian, Lithuanian, Estonian, German, Swedish and Norwegian.

On your business page you can turn on several languages at once, for example Kazakh, Russian and English, and visitors switch languages at the top of the page. Have a look at the demo page in Kazakh (opens in a new tab) and AiKlient’s website in Kazakh.

Chat with the Anna Nails demo bot in Kazakh: on /start the bot replies “Сәлеметсіз бе! Маникюрге бір минутта жазылыңыз.” (Hello! Book a manicure in one minute.), and the open menu below has the buttons “📝 Жазылу” (Book), “📋 Менің жазылуларым” (My bookings), “ℹ️ Біз туралы” (About), “📞 Қоңырау шалу” (Call) and “🌐 Тіл” (Language)

Take prepayments through your own Kaspi

Kaspi.kz has about 15.7 million monthly active users, and there are about 764,000 active merchants in the Kaspi ecosystem (Kaspi.kz annual report, figures as of the end of 2025).

In AiKlient you can connect your own payment method: clients pay online, by PDF invoice or in cash on site. For Kazakhstan, the dashboard has Kaspi Pay: clients pay you directly, and AiKlient takes no commission. To show service prices in tenge, choose KZT as the currency under “Bot → Payment”.

Set the prepayment amount in the same “Bot → Payment” section: once you confirm a booking, the client gets a payment link. Your refund policy is up to you, and you can add it to your “About” text.

AiKlient dashboard, “Bot → Payment”: in the “Kazakhstan” group, Kaspi is switched on with the caption “Kaspi Pay: the client pays via a link in the Kaspi.kz app — the way almost everyone pays in Kazakhstan.”, a field for the https://pay.kaspi.kz/pay/… link and an “Open Kaspi” button; below, “When the bot asks for payment” is set to a prepayment after confirmation, “Prepayment amount (KZT)” is 3000 and “Currency” is KZT

Booking app prices in Kazakhstan as of 21 October 2026: AiKlient, Zapis.kz, DIKIDI, Altegio, EasyWeek and YCLIENTS

We checked prices on the official websites on 21 October 2026, for Kazakhstan and a single pro; for Altegio and YCLIENTS we used their price calculators for Kazakhstan. Euro amounts are converted at the National Bank of Kazakhstan rate (opens in a new tab) for the same day: 505.04 ₸ per €1 (and 450.69 ₸ per $1 for YCLIENTS).

AiKlient

  • Price: about 7,600 ₸ (€15) a month for the whole salon, with unlimited staff. The first month is free with no card, then you pay monthly.
  • How clients book: right in a WhatsApp or Telegram chat, on your business page or through a booking form on your own website.
  • Reminders: in WhatsApp and Telegram, the day before and 2–6 hours before the visit, with no extra charge for messages. AI answers to client questions are included too.
  • Best for: independent pros and small salons whose clients message them on WhatsApp and Telegram and find them on Instagram. See what’s included on the pricing page.

Zapis.kz

  • Price: for 1–2 pros, 30,400 ₸ (≈ €60) paid upfront for 3 months, with no monthly option; 83,480 ₸ (≈ €165) for a year. 5-day trial.
  • How clients book: in the Zapis.kz app and catalogue, via a multi-link or through a widget on your website. Booking in a WhatsApp chat is handled by an AI assistant at extra cost: 38,025 ₸ (≈ €75) a month.
  • Reminders: push notifications in the app; WhatsApp via Remind365 for 23,500 ₸ (≈ €46.50) a month on top of the subscription.
  • Best for: salons that want the zapis.kz catalogue plus finance and inventory tracking.

Added up, Zapis.kz with WhatsApp notifications comes to about 33,600 ₸ (≈ €67) a month, and with the AI assistant to over 48,000 ₸ (≈ €95). With AiKlient, WhatsApp booking, reminders and AI answers come in one subscription, and you can pay monthly.

DIKIDI

  • Price: the basic plan is free, with unlimited staff. For a specialist: LITE from 1,820 ₸ (≈ €3.60), PRO from 3,480 ₸ (≈ €6.90) and VIP from 11,100 ₸ (≈ €22) a month.
  • How clients book: in the DIKIDI Online app, via a link, on dikidi.net or through widgets. Your profile is automatically added to the DIKIDI Online catalogue, next to other providers.
  • Reminders: free push notifications if the client has the DIKIDI Online app installed. WhatsApp and Telegram connect to your number as paid channels, with the first 3 days free.
  • Best for: pros who need a free appointment book and are fine with clients booking through the DIKIDI app and catalogue.

Altegio

  • Price: 7,000 ₸ (≈ €13.90) a month for a team of up to two, excluding VAT; paying in advance gets you bonus months. No free plan; 7-day trial.
  • How clients book: on a website, in the Altegio.me app, or via links in messengers and social media.
  • Reminders: push notifications in the Altegio.me app, SMS, email and WhatsApp. WhatsApp is added through integrations from the Altegio catalogue, and the official integration charges for every message.
  • Best for: salons that need inventory, payroll, financial accounting and loyalty programmes.

EasyWeek

  • Price: Basic is free, with 30 bookings available. Solo costs 5,631 ₸ (≈ €11.20) a month, or 4,693 ₸ (≈ €9.30) a month if you pay for a year; you’re charged in US dollars at the exchange rate on the day of payment.
  • How clients book: through online booking on the EasyWeek website or in the client app.
  • Reminders: in Telegram and in the app, already on Basic; WhatsApp and SMS from the Solo plan, with the messages themselves paid separately.
  • Best for: pros with few bookings for whom the free plan is enough.

YCLIENTS

  • Price: in US dollars for Kazakhstan: $12.99 a month for up to three staff (≈ 5,850 ₸, ≈ €11.60), paid at least 3 months upfront.
  • How clients book: YCLIENTS promises to bring in clients from Yandex Maps, 2GIS, VK and other platforms.
  • Best for: those who care about bookings from maps and aggregator platforms.

When a big system makes sense, and when AiKlient does

Altegio and Zapis.kz are built for salons that keep track of inventory, cash registers and finances, and Altegio also calculates payroll. DIKIDI and Zapis.kz offer a catalogue where clients choose among many providers. If your salon needs all of that, these systems are worth considering.

Most independent pros and small salons don’t need inventory or payroll tools. Their clients already message them on WhatsApp and find them on Instagram, so what matters more is that booking, reminders and answers to questions happen in WhatsApp. That’s exactly what AiKlient does: booking right in the chat, reminders at no extra cost, AI answers, a business page, Kaspi Pay and the Kazakh language, all in one subscription. If a client phones you, you add the booking to your dashboard calendar by hand, and a “📞 Call” option appears in the bot menu once you add your phone number.

How to set up AiKlient: 8 steps

  1. Sign in to the dashboard at aiklient.com/app/login (opens in a new tab) with Telegram or Google. The first month is free, and we don’t ask for a card. You can switch the dashboard to Kazakh or Russian right away.
  2. Set your time zone. Under “Working hours”, choose “Almaty, Astana, Kazakhstan”: free slots and reminder times depend on the time zone. Set your working days and booking step there too.
  3. Choose tenge. Under “Bot → Payment”, set the currency to KZT.
  4. Add your services: what you do, what it costs and how long it takes.
  5. Turn on WhatsApp. Under “Bot → WhatsApp”, switch on “Booking via WhatsApp”, and the dashboard shows your direct booking link.
  6. Connect payments if you take prepayments: for example, Kaspi Pay under “Bot → Payment”.
  7. Build your page. In “My page”, add photos, your address and the link to your 2GIS listing, and turn on the languages you need, such as Kazakh, Russian and English.
  8. Add your links and test. Put your page and WhatsApp link in your Instagram bio, and enter your page address in the website field on 2GIS. Then book yourself in via WhatsApp and cancel the test booking in the dashboard.

To take bookings in Telegram too, connect your own bot: our Telegram booking bot guide shows how to do it in five minutes. No time to figure it out? The “Help” section has a “Set up the bot for me” form: fill it in and we’ll reply within the day.

AiKlient dashboard, “Working hours”: working days Monday to Saturday from 10:00 to 18:00, Sunday off, “Booking step” set to 30 min, “How far ahead clients can book” set to 60 days, “Time zone” set to “Almaty, Astana, Kazakhstan”, UTC+5

FAQ

Is there a free booking app in Kazakhstan?

DIKIDI and EasyWeek have free plans: clients book there through the service’s own app or website, and WhatsApp reminders cost extra. You can try AiKlient free for a month, no card needed, with booking right in WhatsApp and Telegram, reminders and AI answers.

Is there a WhatsApp booking bot?

Yes. With AiKlient, the client opens your link, sends a ready-made message and picks a service, day and time right in the WhatsApp chat. You switch it on in your dashboard under “Bot → WhatsApp”. You don’t pay anything extra for messages.

Do I need Telegram if my clients only use WhatsApp?

No. Booking, reminders and AI answers in WhatsApp work without Telegram. Your own Telegram bot comes in handy if you want to take bookings there too; you create it in @BotFather in about five minutes.

Is AiKlient available in Kazakh?

Yes. AiKlient’s bot, business page and dashboard work in Kazakh, and the AI answers clients in Kazakh and Russian, as well as English. There are nine languages in total.

Can I take prepayments through Kaspi?

Yes. Connect your own Kaspi Pay in the dashboard: clients pay you directly, and AiKlient takes no commission.

How much does AiKlient cost in tenge?

About 7,600 ₸ (€15) a month for the whole salon. The first month is free, no card needed; you pay monthly, and there’s no contract.

The bottom line

For a beauty pro in Kazakhstan, what matters most is that bookings happen where clients already message you, and that means WhatsApp. AiKlient takes bookings right in the chat, sends reminders on its own, answers questions in Russian, Kazakh and English, and gives you a business page for Instagram and 2GIS.

Try it free for a month, no card needed. First, book as a client with the WhatsApp button on the nail tech’s demo page (opens in a new tab) or in the demo bot on Telegram (opens in a new tab). If you like it, create your own dashboard (opens in a new tab): setup takes one evening. There’s more about the service on the AiKlient website, and if you need texts for clients before your bot is connected, see our 15 appointment reminder text templates.

Sources

Everything was checked on 21 October 2026 unless stated otherwise.

Updated: 21 October 2026.